Home > Support
Support
We help you get the most out of your platform with clear guidance, fast responses, and hands-on support whenever you need it
Service & Support
Improve your decision making with our customized Business intelligence solutions. We help users to structure their workflow with a proactive, intelligent task & notification system.
24/7 availability
Our team is available day and night for urgent or critical support.
Direct Contact
Reach us via phone or email — no ticket labyrinths or long wait times.
Intelligent Alerts
Get proactive system notifications to prevent issues before they arise.
Trusted Worldwide
Trusted by research teams across Europe, Australia, and beyond.
Smooth Onboarding
We guide your team start to finish, fast setup, clear training, no friction.
ISO 27001 Certified
Certified to the leading global standard for information security.
Support Documentation
Find all key documentation for the MFP platform in one place:
MFP Functional Documentation
Complete user guidance for all modules of the MFP platform.
https://maas-se.atlassian.net/wiki/spaces/MFPF/overview- MFP API Documentation
Technical reference for developers integrating with MFP.
https://maas-se.atlassian.net/wiki/spaces/API/overview - Inventory Management System (IMS)
Documentation for equipment, inventory, and asset workflows.
https://maas-se.atlassian.net/wiki/spaces/IMS/overview - MFP Project Management (MPM)
Documentation for project workflows, scheduling, and planning.
https://maas-se.atlassian.net/wiki/spaces/MPM/overview